Terms and conditions act as a contract between our business Rhizmall and our users and customers. It serves to set out the rights and responsibilities of both parties.

In order to use our website, product, or mobile application, our users must agree to abide by our terms and conditions in order for us to provide services as per the terms. 

Rhizmall’s customers & users can find our terms & conditions displayed at the footer section of our website ( www.rhizmall.pk ) and agree to our terms & condition at the time of the checkout as well.


The term of sales includes the conditions the parties agree on price, quality, quantity, delivery, warranty, payment terms and other special conditions. In a legal sense, terms of sale refers to the point where the sellers have fulfilled their obligations so that the goods can be delivered to the buyer. These are the terms which a buyer and seller agree upon. They are as important in exporting as they are with domestic sales.

Terms of sale also define the obligations, risks, and costs of both the buyer and seller involving the delivery of goods that make up the export transaction. The most commonly applied terms of sale in the global marketplace are the international commercial terms, or Incoterms.

Refer to Rhizmall’s Terms of Sale here before making a purchase on our platform

Rhizmall REFUND Policy

Refund policy is exactly as it sounds – a policy that dictates the terms of any refunds or returns which may be offered by the website or eCommerce store. Before you make a purchase, you may decide to review the refund policy of a given website or store to make sure you are comfortable with the terms.

Rhizmall Privacy & Cookie Policy

A Privacy Policy is a statement or a legal document that states how a company or website collects, handles and processes data of its customers and visitors. It explicitly describes whether that information is kept confidential, or is shared with any third parties.

The cookie policy is a section of the privacy policy dedicated to cookies. Cookies are able to track user behavior. The Cookie Law is a piece of privacy legislation that requires websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet. Almost all websites use cookies – little data files – to store information in peoples’ web browsers.

RHIZMALL Shipping & Customs Policy

A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. It often includes details on shipping costs and methods, delivery times, and more. 

Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country’s economy, residents, jobs, environment, etc., by controlling the flow of goods into and out of the country.

To look at Rhizmall Shipping, delivery and Customs Policy – Click Here 

Rhizmall Order Cancellation Policy

When you’re shopping online, it’s easy to get a little overboard and excited with the various options available. Especially when there are numerous deals and discounts present, one often ends up purchasing products that were not needed. Or sometimes while shopping online, you misread a certain product detail a little too late and have already placed your order!

This can feel like a major bummer but no need to worry. RHIZMALL understands these issues and has ensured to provide its customers with an easy and convenient measure to cancel their orders!

Canceling your orders on RHIZMALL is easy and hassle-free, however, you must make sure that your orders meet the cancellation policy. Rhizmall cancellation policy, states that you can cancel your order by contacting us in a certain timeframe before the order is shipped out from RHIZMALL”s warehouse or has been dispatched by the seller.

If your order is already on its way to be shipped, you won’t be able to cancel your order. So, stay prepared and have a happy shopping experience with RHIZMALL!

Rhizmall RETURN & EXCHANGE Policy

Return policies are the rules a retailer or a ecommerce platform creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.

Have a look at Rhizmall Return & Exchange Policy Click Here


RHIZMALL Disclaimers

In law, a disclaimer is a statement denying responsibility intended to prevent civil liability arising for particular acts or omissions. At RHIZMALL, we have color variation, size & product care disclaimers.