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At Rhizmall.pk, your satisfaction is our priority. We ensure fast, secure, and reliable delivery across Pakistan through trusted courier partners.

🛍️ Order Processing

• Orders are processed within 24 to 48 working hours after confirmation.

• Orders received after 5 PM, on Sundays, or public holidays are processed on the next working day.

• Once dispatched, you’ll receive an SMS or Email with tracking information.

📦 Delivery Timeline

Note: Delivery times may vary slightly due to weather conditions, courier delays, or public holidays.

🚛 Our Delivery Partners

We work with Pakistan’s leading courier services to deliver your orders:

• TCS

• Trax

• Leopards

• M&P

Tracking information and courier details are shared with your dispatch message.

💸 Shipping Charges

• Shipping charges are calculated based on your city and parcel weight.

• Charges will be visible during checkout.

• Shipping is paid by the customer and is non-refundable.

🛠️ Change of Shipping Address

You may change your shipping details within 8 hours of placing your order.
Reach us at:

• 📞 +92 300 0893300 (Mon–Sat | 10:00 AM – 5:00 PM)

• 📧 admin@rhizmall.pk

Address changes are not possible once your order enters the “Processing” or “Shipped” stage.

🔍 Track Your Order

To track your parcel:

1. Visit https://rhizmall.pk/track-order/

2. Scroll down to the “Track My Order” link.

3. Enter your order tracking number to get real-time status.

❌ Missed Your Delivery?

• Our courier partners attempt delivery up to 3 times.

• If unsuccessful:

  • COD orders will be cancelled.

  • Prepaid orders can be rescheduled by contacting support.

⚠️ Delivery Delay Reasons

Possible reasons for delay include:

• Courier delays (TCS, Trax, Leopards, M&P)

• Incorrect address or contact details

• Customer unavailable at delivery time

• Bad weather (rain, fog, smog, etc.)

• Strike or law & order issues

🛑 Complaint About Courier?

Faced any issue with the delivery rider?

Reach out to us at:

• 📞 +92 319 8528605

• 📧 admin@rhizmall.pk

We’ll take up your concern directly with the relevant courier partner.

🗓️ Estimated Shipping Date – What It Means

The Estimated Shipping Date on product pages is an approximate date for order dispatch. Depending on the order time (e.g., 10 AM vs 10 PM), it may vary slightly by 1 day.

💙 Thank You for Shopping with Us!

We’re committed to making your shopping experience smooth and delightful.
Shop confidently with Rhizmall.pk – where quality meets convenience.